WHAT IS (FOR US) A SOFTWARE DELIVERY ?
It is a whole package delivery with
- Runtime
- Actual Installation or an installation manual
- Adequate documentation (see above)
- Proof of sanity of the delivered product (test results)
- A user manual
- An eventual tuition
- Accompaniement (tailored)
- Warranty and maintenance
- On demand, a follow up of the product and the evolution of needs
- A designated interlocutor
- An assigned technical expert (who does not hide himself)